Guides & policy
Soldier user guide
Step-by-step training: register, get approved, view your pay, download payslips, and manage your account.
Open the training guidePayroll policy
The governing policy on pay grades, allowances, deductions, and monthly disbursement cycles.
Read the policyFrequently asked questions
Quick answers on registration, approval, pay, ID cards, advances, and security.
Browse the FAQOfficial forms
These forms live inside the portal so every request is verified against your identity and tracked to a decision. Sign in to use them.
Pay dispute (complaint)
Report an incorrect payment, missing allowance, or wrong deduction. Filed directly in the app and tracked to resolution.
File a pay complaintBeneficiary & next-of-kin update
Register or update your next of kin and beneficiaries, including payout shares and emergency contacts.
Manage next of kinSalary advance or loan request
Request a salary advance (up to 3 months to repay) or a loan (up to 36 months), with HQ approval tracked in the app.
Request an advanceNeed a paper form?
Certified paper copies of any portal record — payslips, complaint decisions, advance agreements — are issued by your unit's finance officer. You can also print any payslip directly from your My Pay page.